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  • Named after the sacred tradition of "hakogaki," our marketplace is a haven where collectors and craftsmen converge in a shared appreciation for art and heritage. Beyond a mere transactional platform, HAKO is a commitment to preserving history, provenance, and cultural richness. Our unique approach blends in-real-life collection journeys with digital signatures, fostering a deeper bond between collectors and craftsmen.

  • Questions? Reach out directly to our founder at awu.mxr@gmail.com

  • 1. What is HAKO?

    HAKO is a unique marketplace that redefines the collector's experience by merging in-real-life collection journeys with digital signatures. Named after the sacred tradition of "hakogaki," our platform is committed to preserving history, provenance, and cultural richness in the world of craft.

    2. Who are the craftsmen featured on HAKO?

    HAKO showcases a diverse array of talented craftsmen from Japan each with a unique story and mastery in their craft. From traditional artisans to contemporary creators, our platform celebrates the rich tapestry of craftsmanship, connecting collectors with skilled individuals across various disciplines.

    3. How does HAKO ensure transparency?

    Transparency is core to HAKO's ethos. Each craft purchase’s revenue sharing details are fully transparent. Patrons can actively support and engage with craftsmen, understanding exactly how their contributions impact the artisans they admire.

    4. Can I purchase crafts directly on HAKO?

    Yes, you can support craftsmen by purchasing craft directly on HAKO. Just know that with each purchase, more than purchasing craft, you are actively supporting the craftsmen’s journey.

    5. How can I stay informed about new products on HAKO?

    To stay updated on upcoming product launches and HAKO news, subscribe to our waitlist on the website. Don't miss out on the latest stories and craft experiences waiting to unfold.

    6. How do I contact HAKO for further inquiries?

    For any additional questions or concerns, feel free to reach out to our CEO directly at awu@soooul.xyz. We're here to assist you on your journey into the world of craft and connection.

  • Welcome to HAKO, where we prioritize the privacy and security of our users. Our Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our platform.

    1. What Information We Collect:

    We collect necessary information to enhance your HAKO experience, including personal details provided during account creation, transaction data, and any communications with our team. Rest assured, we only gather what is essential for a seamless interaction.

    2. How We Use Your Information:

    Your information is utilized to facilitate transactions, personalize your experience, and provide efficient customer support. We may also use it to communicate important updates, promotions, or respond to inquiries.

    3. Data Security Measures:

    We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your privacy is a top priority, and we continually update our security protocols to ensure the highest level of protection.

    4. Information Sharing:

    HAKO respects your privacy, and we do not sell, trade, or otherwise transfer your personal information to external parties without your consent. Your data is strictly used for the purpose of enhancing your engagement with our platform.

    5. Cookies and Tracking:

    Like many websites, we use cookies and similar technologies to enhance user experience. These tools help us understand your preferences, optimize the platform, and provide targeted content. You have the option to manage cookie preferences through your browser settings.

    6. Third-Party Links:

    HAKO may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.

    7. Children's Privacy:

    HAKO is intended for users over the age of 18. We do not knowingly collect personal information from individuals under the age of 13. If you believe a minor has provided us with personal information, please contact us immediately.

    8. Changes to the Privacy Policy:

    HAKO may update this Privacy Policy periodically. Any substantial changes will be communicated through prominent notices on our platform. By continuing to use HAKO, you acknowledge and agree to the updated terms.

    9. Contact Us:

    If you have any questions or concerns about our Privacy Policy, please reach out to us at awu@soooul.xyz. Your privacy matters, and we are committed to ensuring a secure and transparent user experience at HAKO.

  • At HAKO, we understand that each craft item is unique, coming in varying sizes and forms. This individuality adds a special touch to your collection but may result in shipments differing from one another. Rest assured, our team works closely with the craftsmen to ensure that every craft arrives at your home safely.

    1. Craft Variability:

    Due to the nature of crafted items, sizes, and forms may vary. This individuality is part of the charm, making your collection truly one-of-a-kind.

    2. Collaborative Packaging:

    We collaborate closely with our craftsmen to develop secure packaging methods tailored to each craft's specifications. Our goal is to ensure that your precious acquisition arrives at your doorstep in pristine condition.

    3. Craftsmen Partnership:

    HAKO values the partnership with our craftsmen, emphasizing their expertise in crafting and packaging. This collaboration aims to guarantee that your craft is handled with the utmost care during the shipping process.

    4. Safe Delivery Assurance:

    Your satisfaction and the safe delivery of your craft are our top priorities. Our commitment to quality packaging and shipping practices is designed to provide you with a worry-free experience.

    5. Unique Unboxing Experience:

    Embrace the anticipation of a unique unboxing experience with each shipment. The variability in craft sizes and forms contributes to the excitement of unveiling a distinct masterpiece tailored just for you.

    6. Shipping Updates:

    Stay informed about your shipment's journey through our regular updates. We provide tracking information to keep you in the loop from the moment your craft leaves the craftsman's workshop to its final destination at your home.

    At HAKO, our dedication to preserving the integrity of each craft extends beyond its creation—ensuring a secure and personalized shipping experience that complements the uniqueness of your chosen piece.

  • At HAKO, we take pride in offering crafted items that are meticulously made to order, ensuring a unique and personalized experience for each collector. Due to the bespoke nature of our crafts, we regret to inform you that we do not allow refunds.

    1. Crafted to Perfection:

    Every craft on HAKO is created with utmost care and attention to detail, tailored specifically to your order. This commitment to craftsmanship ensures that you receive a one-of-a-kind piece that reflects the mastery of the artisans.

    2. Personalized Experience:

    Our made-to-order approach allows for a personalized and bespoke experience, where each collector can appreciate the individuality and uniqueness of their chosen craft.

    3. No Refunds Policy:

    In light of the personalized nature of our crafts, we do not offer refunds. We encourage you to thoroughly explore and consider your selection before completing your order, embracing the exclusivity that comes with each crafted piece.

    4. Quality Assurance:

    HAKO is dedicated to delivering crafts of the highest quality. In the rare event of any concerns or issues with your order, please contact our customer support team, and we will work diligently to address and resolve the matter.

    5. Customer Satisfaction:

    Your satisfaction is our priority. We are committed to providing a positive and seamless experience, and our team is here to assist you with any questions or concerns you may have.

    While refunds are not permitted, we value your patronage and strive to ensure that your HAKO experience is nothing short of exceptional. Thank you for understanding our policy as we continue to celebrate and support the world of craftsmanship.

  • Welcome to HAKO, where craftsmanship meets connection. Before engaging with our platform, please read and understand our Terms of Service outlined below.

    1. Acceptance of Terms:

    By accessing or using the HAKO platform, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.

    2. Platform Use:

    HAKO provides a platform for collectors to acquire unique crafts made by skilled artisans. Your use of the platform is subject to compliance with these terms and any applicable laws and regulations.

    3. Account Creation:

    To access certain features on HAKO, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use.

    4. Craft Purchases:

    Crafts on HAKO are made to order, offering a bespoke experience. Once an order is placed, it cannot be canceled, and refunds are not permitted due to the personalized nature of the crafts.

    5. Craft Variability:

    Crafts may vary in size and form, contributing to their uniqueness. Our craftsmen collaborate closely with us to ensure safe packaging and delivery of each craft.

    6. Intellectual Property:

    All content on HAKO, including but not limited to text, graphics, logos, images, and software, is the property of HAKO or its content suppliers and is protected by international copyright laws.

    7. Privacy Policy:

    Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using HAKO, you consent to the terms of our Privacy Policy.

    8. No Commercial Resale:

    The crafts acquired on HAKO are for personal use only. Commercial resale or any form of commercial exploitation of crafts purchased on our platform is strictly prohibited.

    9. Changes to Terms:

    HAKO reserves the right to modify or update these Terms of Service at any time. Any significant changes will be communicated through our platform. Continued use of HAKO constitutes acceptance of the modified terms.

    10. Contact Information:

    For inquiries or concerns related to these terms, please contact us at awu@soooul.xyz.

    Thank you for choosing HAKO. We look forward to providing you with an enriching experience as you embark on your journey into the world of craftsmanship and connection.

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